Privacy Policy

Effective Date: January 1, 2025
This Privacy Policy explains how Singularity Pictures Studios (“we”, “our”, “us”) collects, uses, shares, and protects your personal information when you access or interact with our platforms, including singularitypicturesstudios.com and singularitypictures.in, as well as our mobile applications and streaming services.

We are committed to safeguarding your privacy and maintaining transparency in how your data is handled. Our practices comply with the General Data Protection Regulation (GDPR), the Digital Personal Data Protection (DPDP) Act 2023 of India, and other applicable international privacy frameworks.

1. Information We Collect

  • Account Information: Name, email, phone (if provided), and user profile preferences.
  • Payment Data: Billing information handled securely by certified third-party payment processors. We never store card or banking details.
  • Device & Usage Data: Device identifiers, IP addresses, browsing patterns, and watch history — used to personalize recommendations and improve platform performance.
  • Cookies & Tracking: Used to enhance functionality, maintain session states, and provide a seamless user experience.

2. Purpose of Data Use

We collect and process user data for the following legitimate purposes:

  • Delivering, maintaining, and improving our cinematic streaming experience.
  • Processing payments, subscriptions, and account verifications.
  • Providing personalized recommendations using AI-driven analytics.
  • Ensuring content rights compliance, platform integrity, and fraud prevention.
  • Sending relevant updates, offers, or announcements (only with your consent).

3. User Data Safety and Security

Your data security is central to our operations. We implement enterprise-grade protection protocols, including:

  • Advanced Encryption: All sensitive user data is encrypted using AES-256 and transmitted over secure TLS 1.3 connections.
  • PCI-DSS Compliance: All payment processing partners adhere to globally recognized security standards.
  • Access Control: Data access is restricted to authorized personnel through role-based authentication and internal audits.
  • Continuous Monitoring: Regular vulnerability assessments and system hardening ensure platform reliability.
  • Secure Backups: Encrypted backups are maintained in compliance with regional data storage norms.

4. Artificial Intelligence and Personalization

Our platform uses AI-based systems to analyze viewing patterns and preferences, offering personalized content suggestions while respecting your privacy. These algorithms operate on anonymized data to ensure fairness and transparency, without selling or exposing personal identifiers to any external entities.

5. Third-Party Services and Integrations

To deliver a smooth streaming experience, we collaborate with secure infrastructure and analytics partners — for hosting, payments, and data storage. All integrations are bound by strict data protection agreements ensuring compliance with global privacy standards.

6. Children’s Data Protection

Our services are intended for audiences aged 13 and above. Accounts for minors under 18 must have verified parental consent. We do not knowingly collect or store data from children without authorization. Any reported instances will be promptly addressed and deleted.

7. User Rights and Control

You maintain full control over your personal data. Users may:

  • Access or review personal information stored in their account.
  • Request corrections, updates, or complete data deletion.
  • Export their data in a structured, portable format.
  • Opt out of marketing or recommendation-based communications.

All such requests can be made by emailing privacy@singularitypicturesstudios.com. We process verified requests within 30 business days, in accordance with applicable privacy laws.

8. Data Retention and Disposal

We retain user data only as long as necessary to provide services or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized. Inactive accounts beyond 24 months may be automatically removed to enhance platform privacy.

9. Disclosure to Authorities

We may disclose limited user information only when legally mandated by competent authorities or courts. All disclosures are verified, documented, and handled under due legal process to protect user privacy and platform integrity.

10. International Data Transfers

Singularity Pictures Studios operates globally with secure servers and infrastructure partners in multiple jurisdictions. All international data transfers comply with local and international data protection agreements, including Standard Contractual Clauses (SCCs) where applicable.

11. Policy Updates

This Privacy Policy is reviewed regularly and may be updated as technology or regulations evolve. Any significant changes will be notified via in-app announcements, emails, or platform notices. The latest version will always be accessible at /privacy.

12. Contact Information

For questions, data-related requests, or concerns, please contact our Data Protection Officer:

Data Protection Office
Singularity Pictures Studios
Indore, Madhya Pradesh, India
Email: privacy@singularitypicturesstudios.com

By using our platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Singularity Pictures Studios remains committed to responsible innovation and respectful storytelling through secure, user-first technology.